• Verification
  • Deposit & withdrawal
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  • Trading & investing
  • Troubleshooting


Please make sure that:
- The number is entered with no special characters, no spaces and no country code.
- If you previously had an account with us, please let us know.
- You have entered a valid number which can receive SMS.
Still having problems? Click here
Having a working mobile phone number linked to your account
is very important to have the best trading experience.

If you wish to change the phone number that is registered to your account
for any reason,click here to go to the support page
or send an email to : [email protected]
asking them to change the phone number linked to your account.

In order to verify your account, we will require a copy of your valid ID
documentation such as a passport or your government-issued identification card.

This copy must contain:
  • Full Name
  • Date of Birth
  • Photograph
  • Valid Expiry Date

All images should be high resolution and the above details must be clearly readable.

What will be not accepted:
  • Covered details – you must not cover any of the above details
Uploading documents is a simple process that can be done by clicking here.

*Documents can be uploaded in the following formats: .pdf, .jpg, or .doc

The verification of your trading account is required for your protection firstly,
and in order to provide you with the best possible service and comply with regulators.

Your information is always kept confidential and is only used for compliance purposes.

The following are required in order to complete your account verification:
  • Government issued ID
  • Proof of source of deposit
  • Proof of address

In order to avoid any account limitations including, but not limited to, trading,
withdrawal of funds and account closure, all clients should be verified within a
maximum of 14 days.In very specific cases, the verification period may be shortened

At any point, evest may request additional identification documents in accordance with regulations.

To verify your account, you are required to provide us with a separate document
(different from your proof of identity) confirming your current residential address.

This document must be issued in the name of the evest account holder and dated
within the last 6 months (with the exception of valid government-issued
identification documents, such as a driving licence),
and must contain the following information:

  • Your name
  • Your current residential address
  • The date of issue
  • The issuing authority
  • A reference to the issuing authority (logo, contact information, website etc.)

We accept documents that are issued by a bank, a utility company, a government agency or a judicial authority.
If your bill or document is available online, you may send it to us either as a PDF file, or as a screenshot.

Proof of address can be one of the following:
  • Electricity, water, gas, telephone or Internet bill
  • Driving licence / residence permit / national ID / state ID
  • Bank statement / credit card statement / bank reference letter
  • Council tax or municipality bill / government tax letter
  • Social insurance statement
  • An official letter from your employer or educational
    institution confirming your address, stamped and signed.
What will not be accepted?
  • Pension or insurance documents
  • Receipts
  • Invoices for purchasing goods
  • Handwritten documents

Documents can be sent in your local language and can be uploaded here.